WordPress Support Services For Our Clients
The WordPress support service from Prime IT can assist you in keeping your website up to date. Our SEO professionals can assist you in keeping track of your website’s uptime, as well as WordPress upgrades, themes, and plugins. We can assist you in backing up your site’s content and removing any malware or viruses you may have. We enjoy assisting you in keeping your house in order by helping you manage your business website.
See What Our Clients Have to Say About Us!
We have been reviewed by our global client base on sites like Facebook and Google. Learn more about our influence on businesses like yours by reading our 5-star average ratings below!
Facebook Reviews
Based on 166 reviews
Google Reviews
Based on 166 reviews
Maintenance Service of WordPress
We provide our clients with a range of recurring services as a part of our WordPress website maintenance packages. We’ll examine your site’s upgrades, security measures, performance reports, and backups using the WordPress CMS.
As mentioned below, our maintenance comprises a thorough checklist of daily, weekly, and emergency support items. After years of expertise dealing with websites all around the world, we at Prime IT established this service.
- Weekly theme & plugin updates
- 24/7 Uptime monitoring
- Security monitoring
- Daily backups
- Complete malware removal
- Performance monitoring
- Emergency Support
- 24/7 Uptime monitoring
- Security monitoring
- Daily backups
- Complete malware removal
- Performance monitoring
Maintenance Service of WooCommerce
For WooCommerce sites, we use a maintenance strategy that prioritizes the functionality of your online store. In today’s online environment, managing your eCommerce site’s traffic, appearance, and uptime is critical. Keyword tracking, unlimited changes, and uptime monitoring are all included in our service.
For more information about our WooCommerce maintenance plan, see the list below:
- Unlimited website edits
- Weekly theme & plugin updates
- 24/7 Uptime monitoring
- Security monitoring
- Hourly cloud backups
- Performance monitoring
- Google Analytics integration
- Emergency Support
- Complete malware removal
- 100x keyword tracking
- Speed optimization
- Mobile & tablet optimization
- Weekly reports
- Priority support
Optimization Service of WordPress Page Speed
In SEO, website speed is really important. Our aim at Prime IT is for your website to load in less than three seconds. We offer WordPress speed optimization to enhance your user experience and increase the search ranking factor of your website.
The primary features of our speed optimization service are outlined below.
- WP Rocket lifetime license
- Page cache
- Browser cache
- Assets optimization
- Database optimization & cleanup
- CDN setup
- Up to 90% speed improvement
- Core Web Vital Optimization (CLS, FCP, LCP)
Emergency Service of WordPress
If our clients require assistance, our WordPress professionals are available to help. If your WordPress website has an emergency, you can contact us right away and we’ll go to work on a solution right away.
We guarantee that any severe issue will be resolved within two hours, allowing your site or business to resume normal operations.
- Fix issues within 2 hours.
- Fix any Basic Server-Related problems
- Resolve any WordPress related issue
- SSL Issue fix within 2 hours
- Timely Emergency Support
- If the Website is broken or down, we will fix it
- 404, 501 error fix within 1 hour.
- 2 Hrs Emergency Live Support
Malware Removal Service of WordPress
You can approach to us with any malware-related issues with any WordPress site, and we will take care of it. Our team has dealt with many types of malware as well as common website vulnerabilities. Call us and we’ll quickly discover and remove any malware that is currently wreaking havoc on your website.
- iThemes Security Pro ($199 value)
- Blacklist removal
- Malware removal (24 hours)
- Advanced security setup
- Brute Force Protection
- Prevent repeated hacks (30 Days)
- Daily backups
- Daily malware & vulnerabilities scan
Security Service of WordPress
Preventative actions are included in our WordPress security services to keep your site safe. To keep your website healthy, our experts will use professional scans and security reports on a regular basis. For a complete list of all the security services, we can provide for you, see the list below. Internal and external security of your site is always a top priority for us.
- Professional malware scan
- Initial malware removal
- iThemes Security Pro (lifetime license)
- Blacklist removal
- Advanced security setup
- Prevent repeated hacks (1 year)
- Priority Support
- Weekly Security Report
- Daily malware and vulnerability scanner
- Daily backups
- One-click restore
- Banned Users
- Database Backups
- Local Brute Force Protection
- File Change Detection
- Magic Links
- Network Brute Force Protection
- Passwordless Login
- Strong Passwords
- Two-Factor Authentication
- User Logging
Migration Service of WordPress
We can assist you with migrating your website onto or off of WordPress, as well as between WordPress sites. Our migration solution comprises a comprehensive procedure for transferring all of your site’s data in a secure manner. Our staff will complete the migration in 48 hours and give post-migration support to guarantee that everything is working smoothly.
- Completed WordPress migration 24 – 48 hours
- WooCommerce support
- Advanced functionality
- Database migration
- Files migration
- Configuration
- iThemes Security Pro (lifetime license)
- Advanced security setup
- Priority support
- Server Transfer
Reviews of Our Valuable Clients
Bass Media Group
Martin G
Olubunmi O.
Faisal A.
Catherine V.
Dan S.
Brand Design Agency
Kulwant S.
Chris S.
Brianna E.
Catherine V.
Bobby B.
M2 Web Solution
Yvette S.
Sitebones-SEO O.
Andrea W.
Dan S.
Frequently Asked Question
You Could Have Questions in Your Mind, We Will Solve Your Queries in This Section.
We can offer our website support on a monthly basis, for as long as you need it, or as a one-time job. Our support services can be used for as long as you choose.
We’d be delighted to take care of many websites for you. We provide a discount if you have many websites. Simply email us with your order total and the number of sites you require service for, and our team will assist you in obtaining the lower rate.
Yes, our experts should be able to assist you if you have a WordPress website and need help managing it, or if you require emergency services for issues such as malware or outage. These are the types of major issues we handle, in addition to just assisting you in maintaining the functionality of your website over time.
Your website will be checked and maintained on a regular basis by us. Our response time for individual issues and concerns varies, but we always pledge to get back to you within 12 hours. We will strive to fix any issues you may have within the same 12-hour time frame. We are here to assist you with your website 24 hours a day, 7 days a week.
Our team will use 24/7 software to continuously monitor the uptime of your website. Any difficulties or potential downtime will be communicated to you as soon as they arise, and we will endeavor to remedy them as quickly as possible. We’ll strive to notify you ahead of time so that you don’t hear it from your users or customers.
We do, in fact. We have a lot of experience with various types of WordPress sites, including WooCommerce sites.
WordPress maintenance service includes ongoing assistance for your website’s uptime, speed optimization, and management of any issues that arise over time, such as malware or outage.
You will receive a welcome email with more information after acquiring support services through our website. You will be given access to our client site, where we will be able to contact with one another and keep you up to date on our progress. Our service should start within 24-48 hours after you’ve been properly onboarded.
Our services are provided by skilled specialists, and safety is always a top priority for us. On a proactive and reactive basis, we use antivirus software to scan and check your site. Furthermore, before we begin working on your site, we will make a complete backup of all of its material to ensure that nothing is lost. Our services also feature a variety of different security methods. If you have any additional questions or want to talk about our security, please contact us and we’ll be pleased to talk about it.
The track record of Prime IT for all types of SEO services, including WordPress site design, development, and support, is nearly unrivaled in the market. For additional information, read our reviews. We’ve worked with clients from more than 50 countries, and our SEO team consists of more than 40 local and international SEO experts. Our team has a wide range of experience and appreciates assisting businesses in their growth. You may rely on us to offer you with the assistance you require for your new, existing, established, or (as of yet) unknown website. We’ll keep you updated on the progress of your website as we plan and develop it.
